QuickSilver Mac issues: monitor resolution follow-up; Outlook conflict?; more

Monitor resolution In a follow-up to our coverage yesterday, A reader adds: "There is a simple fix: use both a generic PC-to-Mac adapter, then a Mac-to-PC adapter that can support that resolution, preferably one with adjustable settings. It's an ugly solution, but it works." We had to do this kind of workaround years ago, so we know it can work in theory, but we don't have any experience with this on recent Macs.

Outlook 8.2.2 unable to run? Daniel O'Donnell writes: "We have a number of new QuickSilver G4 towers. When we install Outlook 8.2.2 it refuses to run, saying Object Transport is missing. This happens on all of our QuickSilver Macs, none of which has been changed from the factory configuration. I have never seen an Apple extension with this name, and have never seen Outlook 8.2.2 install such a thing." [We presume it really means to say Open Transport, but still don't know why the error is occurring. In any case, not all users see this and updating to Outlook 2001 should resolve the problem.]

Wake-from-sleep and PCI cards Rick Sternbach writes: "The first time my G4/867 went to sleep under 9.2, I jostled the mouse and waited for the G4 to roust itself, but all I got was a nice blank gray screen sans pointer. Apple Tech support was contacted, asked me if I had installed any PCI cards; I had dropped in an Adaptec Ultra 160 card for two extra SCSI HDs, and the fellow said that's the problem, something about the PCI card and the power management of the PCI bus conflicting, and the best thing I could do was to set the sleep period to never."

Update: Bob Leedom had this problem and was told the same thing by Apple. However, he also contected Adaptec. They told him to remove the currently installed Adaptec driver and install Adaptec SCSI Card 2906 Driver 1.3. This version of the driver adds enhanced support for the 133MHz system bus PowerMac G4 deep sleep mode. This worked.