Quicken 2002: "Bank of America" glitch and workaround; Securities price-history freezes

We continue to receive reader reports on Quicken 2002 (see previous).

BOA Financial Institution disabled Greg Miller sent us this description and workaround for a problem enabling online banking for Bank of America. He writes:

"There appears to be a bug in both versions of Quicken 2002 that prevents it from always seeing 'Bank of America - All Other States' in the Financial Institutions list, used for online banking (all other states includes all but about 10 states). Updating the FI list will not work. Quicken has not acknowledged the problem, though I have reproduced it on 3 different systems.

This worked for me: In order to enable online banking with some Bank of America banks, I had to configure my Web browser to accept .qfx files, which is explained on the Quicken support Web site. I downloaded the account statement from my online banking account in the browser, which opened the Quicken application, then promptly failed (in OS X this may crash Quicken. I had to switch to OS 9 to get it to work). After it fails, you will be able to select 'Bank of America - all other states' in the enable online banking Financial Institutions section of account setup. Online banking should work fine after that."

Securities price-history freezes Jamie Loeb writes: "Although I do not have any problems updating prices for securities, I cannot update the historical prices for any of my securities. Intuit said that if there is no symbol or if one is trying to update Berkshire Hathaway the process will freeze. However, I have found that when I choose over 40 securities the process also freezes. This was never a problem with Q2001."

Update: John Carr replies; "I have no problem updating security prices for 180 stocks under 9 or X. I don't track Berkshire Hathaway. Evidently it can't handle the high price BRKA (or maybe even BRKB)."

(Thanks also to Monty Lee.)