Palm m500 and m505 cradle exchange

Last week Palm notified some of its customers via email that they may be eligible for a replacement cradle, because of concerns that electrostatic discharges may damage the Palm device or the PC.From Palm's Web site:

"Palm handhelds and HotSync cradles meet CE standards (8KV) for protection against electrostatic discharge. The newly designed 'E' and 'H' cradles include enhanced static electricity buffers. You can get one free if you own a Palm m500 or m505 handheld that did not ship with an enhanced cradle. The Cradle Exchange Program is being offered April 1 - September 30, 2002 for United States and Canadian customers. Details for customers in other countries will follow shortly."

(Thanks, Joseph Boykin.)

Update: Several users have reported that the order page on Palm's Web site does not operate properly. John Ledingham adds: "There is a Visual Basic script which simply does not work on a Mac and also crashed Microsoft Explorer 5.5 on Windows 95. However, I was successful ordering a replacement cradle using Internet Explorer 6 (on a PC)."