Ouya, the open-source console maker that became a, was forced to apologize over the weekend to some of its most important backers.
In an e-mail sent to Kickstarter supporters, noted on Sunday by Mashable, Ouya CEO Julie Uhrman said that "it wasn't OK that some of you -- our most loyal supporters -- didn't get your Ouya until after it was on store shelves." Uhrman was referencing her company's promise that those who supported the console on Kickstarter last year would receive . In some cases, that didn't happen.
Uhrman offered the affected buyers $13.37 in Ouya Discovery Store credits. The Discovery Store offers Ouya owners a platform to pick up new games for the Android-based console. However, Uhrman has revealed that just 27 percent of current Ouya owners have downloaded any titles from the Discovery Store, indicating a somewhat low engagement with the console.
Ouya hasn't said how many Kickstarter backers were late receiving their consoles.