OS X Lion installer 'cannot be verified' after download

After downloading the OS X Lion installer from the Mac App Store, some people are finding the installer cannot be verified and will not run.

One problem that some people are having with the new Mac OS X Lion release is that the downloaded installer appears to be getting corrupted during the download process. After purchasing and downloading the installer, some find that the system will claim that the software cannot be verified after it has been launched.

Multiple users have confirmed that the MD5 checksum for the installer disk image is "b5d3753c62bfb69866e94dca9336a44a," and you can check this on your downloaded installer by running the following command in the Terminal (copy and paste it):

/sbin/md5 "/Applications/Install Mac OS X Lion.app/Contents/SharedSupport/InstallESD.dmg"

MD5 in Terminal
The MD5 checksum command runs an algorithm that checks the positioning of key bits in the file to determine if they are in a specific order. The command should give this output when complete.

Once you've run this command, it may take a few moments to complete, but if the resulting checksum number is different from the one above then you will likely need to download the software again. Unfortunately, some people are finding after downloading the software that the App Store claims it is already installed; but try first deleting the current Lion installer application and then relaunching the store to see if this helps (optionally, try restarting the computer as well).



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About the author

    Topher, an avid Mac user for the past 15 years, has been a contributing author to MacFixIt since the spring of 2008. One of his passions is troubleshooting Mac problems and making the best use of Macs and Apple hardware at home and in the workplace.

     

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