Oops. Palm pulls Verizon Treo 700 updates

Palm recalls software update for the Treo 700p and Treo 700w/700wx after reports of problems.

Palm
Palm Palm

Doh! Palm has pulled its software updates for the Verizon Wireless Treo 700p and Treo 700w/700wx after numerous customer complaints about connectivity issues. A statement on Palm's Web site says the update was taken down "... as a result of increasing customer reports of network connectivity issues following the updates. We are currently investigating the issue and will re-post as soon as they become available. The reported error displays 'Error 3000 - Data network is not available' when attempting to connect to the data network. This error does not affect your device or personal data in any other way. Thank you for your patience."

No word on when Palm will issue a new patch, but affected customers should contact Verizon immediately for a fix. I'm curious, has anyone run into this problem?

[Source: Brighthand]

About the author

Bonnie Cha was a former chief correspondent for CNET Crave, covering every kind of tech toy imaginable (with a special obsession for robots and Star Wars-related stuff). When she's not scoping out stories, you can find her checking out live music or surfing in the chilly waters of Northern California.

 

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