On Call: Hello, Moto

Motorola is focusing on Android as it makes a comeback. That path is promising, but also risky.

The Cliq could give Moto a boost. Josh Miller/CNET

Sixteen months ago I wrote in On Call that I was not prepared to dance over Motorola's grave. While some analysts and tech journalists weren't sad to see Moto go, I wouldn't savor a cell phone world without a company that had such a pioneering role.

Over the following year, however, Moto has done little to step up its game. Besides a few decent handsets like the ZN5, its product line mainly stuck to the tried and true of rugged and thin designs. It was all getting a bit worrisome until the Google Android operating system became the focus of the company's comeback plan.

Though we knew that Moto was tinkering with Android for some time, it wasn't until a showcase event on September 10 that the company announced its ambitious Android plans. It would introduce not only multiple Android handsets, but also a new user interface called MotoBlur that centers on social networking. It's an intriguing and risky move, particularly as the Android game attracts more players . But after reviewing the Cliq, I think Android may be Moto's return ticket to respectability. By all accounts, the Cliq is the best thing I've seen from Motorola in more than a year.

Granted, that bar isn't very high, but that's hardly the point. Rather, Moto finally is striking a new path away from Razr revamps. The Cliq won't be a miracle device for the company, but it feels very much like a solid foundation for a new direction. Next up is the Verizon Droid , which got its start this summer as the Moto Sholes . We haven't even seen official photos yet, but Verizon is already taking aim at the iPhone with a snarky television commercial pointing out the iPhone's faults. If the finished product lives up to the early praise, Moto could have an excellent device on a network that's not AT&T.

On the other hand, I'm not so confident about MotoBlur. While the user interface is impressive for what it does, I'd hate to see the company rely too heavily on one user segment. Yes, there are plenty of "connected socializers" who want their entire lives converged onto one device, but there are also people who will find MotoBlur overwhelming, unnecessary, and a bit creepy. As my colleague Tom Krazit reported last month, Moto is shifting its focus from hardware to software. That's a big jump for a company that built its reputation on phone design and gave us iconic handsets like the Razr and the Startac. Moto's comeback plans have promise, but it's essential that the company doesn't forget its history while creating its future.

About the author

Senior Managing Editor Kent German leads the CNET Reviews editors in San Francisco. A veteran of CNET since 2003, he still writes about the wireless industry and occasionally his passion for commercial aviation.

 

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