Odds and Ends: Safari stalls and solution; problems downloading Quicken update; Knowledge Base updates

Safari stalls and a solution We've previously covered reports of Safari "hanging" or "freezing" temporarily. Reader Katie Berryhill reports one possible solution for such problems:

"I've had a problem for a while with Safari periodically hanging for no reason (sometimes just when I've moved the cursor, other times when clicking on a link). Activity monitor shows that it's hung, but control is restored within 15-30 seconds. I finally got around to searching for a solution and found a message on Apple's support boards that suggested unchecking 'other forms' in Safari's AutoFill preference tab. Worked like a charm...immediately there was no more spinning beachball of doom."

Problems downloading Quicken update Reader Edward McShane reports an inability to download the latest update for Quicken 2004 for Mac:

"We've been unsuccessfully trying to download the latest Quicken 2004 for Mac R3 update since May 1st. We figured we needed this update when we discovered that we couldn't get our online banking transactions imported into Quicken. We've attempted this download from VersionTracker as well as from the Quicken website itself. We also tried doing it from three browsers and Speed Download 2. An email to Quicken produced nothing but a generic email reply."

New/Updated Knowledge Base Articles

• Apple Displays: USB ports don't work
• Power Mac G5: Memory Specifications and Requirements
• iMac (Flat Panel): Computer Will Not Turn On
• iLife updates you need for iTunes 4.5 or QuickTime 6.5.1
• QuickTime for Macintosh: How to Determine Which Edition and Version Is Installed
• QuickTime: How to Troubleshoot Browser Plug-In
• QuickTime: How to Receive a Streaming Movie Behind a Firewall
• QuickTime: "Required Compressor Could Not Be Found" Message
• AppleWorks: Restoring Unusable Database Document
• AppleWorks: Document Recovery Techniques
• Your USB printer doesn't appear in Print Center or is listed as unsupported.
• Setting up Open Firmware Password Protection in Mac Os X 10.0.1 or later.