Odds & Ends: Sprint fixed wireless follow-up; SirCam/Eudora; Microtek 3750i mystery incompatibility; more

Sprint fixed wireless access: a follow-up Eric Hildum writes: "I noticed in your poll announcement update Friday that some of your users are having trouble with their Sprint fixed wireless access. Some time ago, Sprint 'rearranged' parts of their network, but did not update the configurations of the customer premise equipment. I encountered this issue, and a technician updated my modem to a new sector, resulting in much better performance. Persons that encounter problems (i.e., download rates less than 64kb/s) should call Sprint technical support, and ask if they are assigned to the correct sector. My connection has reliably delivered connection rates of approximately 3Mbs."

SirCam and Eudora: mail left on server? Eric Aitala writes: "I have noticed that Eudora occasionally has a problem with the file attachments of SirCam-infected messages. It appears to leave some of the email on the server without notifying the user that its still there. On subsequent checks for new email, the previously POP'd messages do not register, potentially filling the inbox." Also see our previous warning on SirCam.

Update: Mike Cohen writes: "The SirCam infected messages usually show in Eudora as having encoding errors, which causes Eudora to leave them on the server until they are fetched as raw data or deleted from the server. To deal with the problem messages, either click on the trash icon when opening that message to delete it, or move the message to the trash, empty the trash, and check mail again. By default, Eudora will delete messages from the server when the trash is emptied."

Microtek 3750i scanner and iMac: mystery incompatibility James David Reyome writes: "We purchased a Microtek 3750i for use with our grape iMac (Mac OS 8.6) and could not get it to work. While the Apple System Profiler recognized the scanner, the unit would not mount at all, and the ScanWizard software repeatedly reported that there was no scanner attached to the system. Our iMac fits well within Microtek's stated minimum requirements to run their scanner, and a second identical unit also refused to be recognized. I then switched to a UMAX 3400, which worked just fine."

AirPort Base Station replacement Monty Lee was told by Apple that even though his AirPort Base Station is part of the serial number series in the failure group (see previous coverage), it would not be replaced unless the unit fails.

Outlook 2001 Error 3 on password entry: a solution? David Morganstein writes: "I use Outlook 2001 in our Novell network. I had used the beta version without a problem, however, the release version crashes on launch with an error type 3 after entering my password. If I launch Netscape or Explorer before Outlook 2001, the crash does not occur. It appears that something has changed with the release version of Outlook so that it is unable to fetch an IP address from the DHCP server, and instead crashes. If an IP address is already present (such as from launching Explorer), it launches normally."

Update: David Snedigar writes: "My problem is the precisely the reverse. If I launch Outlook first and then later Explorer, Explorer will crash with a type -3 error. However, if I launch Explorer first, and then Outlook, everything is cool. The behavior is repeatable 100% of the time. I use Outlook with an MS Exchange server via DAVE 2.5.2 on OS 9.1. It seems likely that my problem is somehow related to the behavior David has observed."