Notes about transferring movies to iPhone/iPod Touch

Users have been experiencing issues with syncing their movies with the iPhone and the iPod Touch (as well as other video-enabled iPods).

Users have been experiencing issues with syncing their movies with the iPhone and the iPod Touch (as well as other video-enabled iPods).

Apple Support Discussions user dpman:

"I have an MP4 movie on my computer, but I cannot transfer it to my iPhone. It is in iTunes movies, but it won't transfer..."

Possible Workarounds

ASD user abellan offers this Apple KB article:
Apple KB Article HT1211

Also recommended from the Apple KB articles:
Apple KB Article TS1497

Check your file type:

Apple Support notes the following--

"HD content cannot be synced to an iPod. When trying to sync HD content to your device, you will see a prompt like the one above stating that the file was not copied to your iPod because it cannot be played on your iPod."

ASD user Leslie91 offers this workaround:

"I change the .mp4 extension to .m4v and then I have no trouble transferring those videos to my iPhone."

There are also several programs, both freeware and for purchase, available that do video conversion for iPhone/iPod (see: DVD Video Soft, Handbrake, or just do a search on Google for converting videos to iPhone format).

Resources

Apple Support Discussions thread regarding issues with movie syncing: View the thread

For FAQs regarding transferring videos:

Apple KB Article HT2729

Experiencing problems? Have feedback? Let us know!

Resources
  • Apple KB Article HT1211
  • Apple KB Article TS1497
  • View the thread
  • Apple KB Article HT2729
  • Let us know!
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