New glitch hits site

Monday is the deadline to enroll under the Affordable Care Act, but the Obamacare site ran into issues accepting new applications due to a technical problem.

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Talk about timing.

Monday is the deadline to enroll under the Affordable Care Act, but the Web site ran into trouble accepting new applications due to a technical glitch.

After early morning delays attributed to regular maintenance, a technical problem then hit the site sometime around noon ET.

The government says that a fix is in the works. Health and Human Services spokesman Aaron Albright said that the government's troubleshooters have identified an issue they believe is preventing consumers from creating new accounts.

"The tech team monitoring in real time has identified an issue with users creating new accounts. The application and enrollment tools are unavailable to new users at the moment," Albright said. "The tech team is working to resolve the issue as quickly as possible."

The six-month enrollment window to sign up for coverage is Monday midnight. Site administrators were expecting a flood of demand from people signing up right before the deadline. The White House said last week that around 6 million people have so far selected insurance plans using the government exchange.

But the government continues to struggle with the embarrassing start to the ACA rollout when people trying to log on reported slow site response or crashes that prevented them from accessing the system. The White House subsequently extended the original March 31 Obamacare enrollment deadline to give people more time to enroll.

About the author

Charles Cooper was an executive editor at CNET News. He has covered technology and business for more than 25 years, working at, the Associated Press, Computer & Software News, Computer Shopper, PC Week, and ZDNet.


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