New and Noteworthy: The "Secret" Behind Apple's Loyal Customer Base; Six Things Apple Needs to Fix by 2008; more

New and Noteworthy: The "Secret" Behind Apple's Loyal Customer Base; Six Things Apple Needs to Fix by 2008; more

The "Secret" Behind Apple's Loyal Customer Base Writing for SeekingAlpha, Carl Howe opines that the secret to Apple's customer loyalty is that there is no secret. "The truth behind the scenes is not that Apple has a large group of customers that are too dedicated and passionate about their products, or the company as a whole. The reality is far more simple and obvious: Apple simply has a large group of very satisfied customers ? and that's the secret ingredient left out of nearly every analysis or op-ed piece that mentions these 'zealots.'" More.

Six Things Apple Needs to Fix by 2008 Appleology lists six changes it thinks Apple needs to make by 2008, including completely revising or scrapping .Mac and a Mac OS X interface refresh. "I know many proud .Mac subscribers may disagree, but I just do not understand how the services Apple offers in its .Mac subscription is close to being worth $99. It offers sub-par bandwidth and memory restrictions and packaged with a lot of bloatware that can be substituted for free alternatives." More.

MGM Films Now on the iTunes Store Metro-Goldwyn-Mayer Studios Inc. and Apple have announced that MGM is now offering select titles on the iTunes Store. "Beginning today, iTunes customers will be able to purchase legendary films such as 'Dances With Wolves,' 'Mad Max,' 'The Great Train Robbery' and 'Rocky,' with other titles to be added in the coming weeks. MGM has the largest modern film library in the world and has received 208 Academy Awards in its history, making it one of the biggest award winning collections of films in the world." More.

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