Netflix streaming customers experiencing service outage

Service disruption is affecting subscribers in North America and South America.

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The Netflix streaming service is experiencing an outage that is preventing millions of subscribers in several countries from viewing movies and TV shows.

The outage, which began at 6:45 p.m. PT, affects subscribers in both North America and South America.

"We're aware that some members are having trouble streaming TV shows and movies and are working to address the problem," Netflix spokesman Joris Evers told CNET.

Netflix revealed the outage in a tweet response to user complaints of being unable to access the system.

The last significant outage to hit Netflix occurred last Christmas Eve when a disruption in Amazon's cloud services hobbled Netflix's streaming services for several hours. Netflix did not indicate what might have caused the most recent outage.

Updated at 9:45 p.m. PT The service appears to be operational again for many users. A Netflix representative said it is investigating the cause of the outage.

 

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