Netflix has extended an apology, in the form of a discount, to customers in the wake of an.
On Monday, the Web's leading movie-rental service suffered its second extended outage in the past nine months. This time, the glitch led to customers receiving their DVDs a day late. For those who were, Netflix is crediting their account 5 percent.
"We are sorry for any inconvenience this has caused," Netflix told customers via e-mail. "We will issue a (5 percent) credit to your account in the next few days."
Netflix has declined to say what caused the glitch, how many customers were affected, or what the total cost was to the company.