More update problems for Windows Phone 7

Microsoft acknowledges pulling the NoDo update for Samsung Omnia 7 phones, citing technical problems.

It may be more of a stumble than a full-on trip, but Microsoft is having a bit more technical trouble with its Windows Phone 7 update.

Microsoft's Michael Stroh, who writes for the Windows blog, acknowledged yesterday that the company stopped sending updates to Samsung Omnia 7 phones. Those are the same phones that were rendered useless, or "bricked," when Microsoft started to roll out the so-called NoDo update in February.

Samsung Omnia 7 Samsung

"The team discovered a technical issue with the update package for this model," Stroh wrote in a reply to questions posted on the Windows Phone blog. His reply was first reported by the WinRumors site.

Stroh said Microsoft is working to fix the problem. "The work of fixing and testing the package is nearly done, and the team hopes to resume update deliveries soon," Stroh wrote. "When I know more about the timing, I'll pass it along."

The update problems seem limited to the Samsung phones. According to Microsoft's Where's my phone update Web page, the company is delivering the update to most other Windows Phone 7 devices at this point.

The company really can't afford any more missteps with the update. After the initial software push that bricked the Samsung phones, Microsoft pulled the update to fix some bugs. But even the follow-up update caused some problems . That ultimately led Microsoft Corporate Vice President Joe Belfiore to acknowledge "a lack of preparation" on the company's part and apologize.

About the author

Jay Greene, a CNET senior writer, works from Seattle and focuses on investigations and analysis. He's a former Seattle bureau chief for BusinessWeek and author of the book "Design Is How It Works: How the Smartest Companies Turn Products into Icons" (Penguin/Portfolio).

 

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