Microsoft support: Just wiggle the mouse until the problem goes away

Microsoft apparently employs my great-aunt in its technical support department.

The Web is buzzing with this genius workaround Microsoft devised for an Oracle problem while using Excel. I had no idea my great aunt works in Microsoft's technical support team, as this is just the sort of solution she'd likely devise:

Method 2: Move Your Mouse Pointer

If you move your mouse pointer continuously while the data is being returned to Microsoft Excel, the query may not fail. Do not stop moving the mouse until all the data has been returned to Microsoft Excel.

NOTE: Depending on your query, it may take several minutes to return the results of your query to the worksheet.

My question: when can I stop? I've been moving the mouse pointer around for a few days now, but the problem persists. ;-)


Follow me on Twitter @mjasay.

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About the author

    Matt Asay is chief operating officer at Canonical, the company behind the Ubuntu Linux operating system. Prior to Canonical, Matt was general manager of the Americas division and vice president of business development at Alfresco, an open-source applications company. Matt brings a decade of in-the-trenches open-source business and legal experience to The Open Road, with an emphasis on emerging open-source business strategies and opportunities. He is a member of the CNET Blog Network and is not an employee of CNET. You can follow Matt on Twitter @mjasay.

     

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