Maxtor: Drive warranty voided if used in FireWire or USB enclosure

Maxtor is apparently rejecting warranty claim requests from users who have used their drive in a third-party external FireWire or USB enclosure.

MacFixIt reader Jack Finnigan writes:

"I called Maxtor today about the warranty on one of my 120 GB drives. In short they told me because I mounted their drive in a firewire case it voided their warrenty. Their drive are made to only be put inside computers, unless you buy the firewire or USB cases they sell. They make no mention of that major stipulation/limitation in their warranty."

Finnigan used the Maxtor drive a standard multi-drive external set-up for network access that includes all-purpose Oxford 911 bridge boards - a configuration used by many small Mac networks.

Have you had any experience with other drive makers on this issue? Let us know at late-breakers@macfixit.com.

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