Mass Effect 3 face bug ruins gamers' weekend

Due to a code detection error, the faces of some characters created in the original Mass Effect can't be imported. BioWare says a fix is in the works.

Screenshot by Crave UK

U.K. gamers sitting down to Mass Effect 3 , arguably the most exciting release of the year so far, were crushingly disappointed Friday night when a bug meant they couldn't import their existing characters properly on the day the game came out.

The bug means some characters created in the original Mass Effect fail to import their beautiful custom faces. The choices you made in the first two games are unaffected, but gamers particularly attached to their Commander Shepards are up in arms.

"We have determined that faces importing incorrectly is an error with how codes were detected when transferred from Mass Effect 1 into Mass Effect 2 and then on into Mass Effect 3," BioWare's Chris Priestly wrote on the game's community forum. "The Mass Effect team continues to investigate fixes for these issues and they are top priority concerns for everyone here."

Mass Effect 3 launched in the U.K. Friday, and in the U.S. a few days earlier. U.S. gamers, have you seen similar problems?

Read more of " Mass Effect 3 character face bug ruins UK gamers' weekend " at Crave UK.

About the author

Nick is CNET's global copy chief, writing news and managing the reviews copy desk from our London office. He's worked at CNET since 2005 and loves phones, movies and video games.


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