The major U.K. retailer is aiming to use RFID tags to help achieve its goal of 100 percent stock accuracy. Tagging its merchandise will help ensure that the right goods and sizes are in the right stores, thereby meeting demand.
"Our clothing M&S, said at the company's interim financial results presentation last week. "Stock accuracy has improved, and the customers have commented on the more consistent availability of sizes."for increased business efficiency and customer service," James Stafford, head of clothing RFID at
M&S has been one of the its High Wycombe store in 2003.. It first tested the tracking technology on men's clothing in
Theare contained in throwaway paper labels attached to, but not embedded in, a variety of men's and women's clothing items in stores. M&S uses scans garment tags on the shop floor; portals at distribution centers and stores' loading bays enable rails of hanging garments to be scanned as their pushed through.
A spokeswoman for M&S told Silicon.com that item-level RFID tagging of certain ranges of clothing will now be rolled out to another 80 stores in the spring of 2007.
"We are tagging a variety of complex sizing items, such as men's suits and women's trousers and skirts--anything where you can have a wide variety of clothing sizes," she said.
M&S is also looking at extending RFID tagging to other clothing departments in the fall of 2007, she added.
Andy McCue of Silicon.com reported from London.