Man destroys T-Mobile store in a fit of anger

Footage shows a man in Manchester, England, ripping posters from the walls of a T-Mobile store and doing other unspeakable things. What might the carrier have done to upset him?

Niall42/YouTube Screenshot: Chris Matyszczyk/CNET

Cell phone providers can be annoying. They do all sorts of unspeakable things like charge us for texts that cost them very little to send.

However, one gentleman seems to have enjoyed an extra level of irritation at the services provided by T-Mobile in the U.K.

I am grateful to TechCrunch for directing me to footage posted on YouTube that shows a gentleman in a T-Mobile store in Manchester, England, who expressed his displeasure a little too aggressively.

It all starts with him dismantling the displays.

The excitement of this frippery is swiftly extinguished when he activates a fire extinguisher and begins to spray his displeasure about the store.

It seems to take awhile for anyone to intervene. Indeed, he seems to have provided enormous entertainment for many fellow shoppers.

A T-Mobile employee inside the store is seen on a cell phone, presumably calling the police, while appearing himself bewildered as to the cause of this one-man wrecking crew.

T-Mobile became very successful with its flashmobs in the U.K., but I'm not sure this one-person mob of spontaneity was entirely to its liking.

The man is seen to be finally subdued by unknown, but rather strong types, before police arrive. They handcuff him and take him away, while he even offers a chuckle at his exploits.

I have contacted T-Mobile to discover whether this was a man who took umbrage at his overages, or whether there was some other tale behind the destruction.

The Daily Mail reported that it had been told by a police spokesman that "a 42-year-old man got into a verbal altercation with members of staff and started to damage items in the store."

It's always difficult when customer relations go awry.

Updated 11:21 a.m. PT: A T-Mobile spokesman just told me that the dispute was over a refund that the store refused to give the man "as it was clearly outside of the stated terms and conditions."

The spokesman added that no one was injured and that the company is assessing the damage and hopes to re-open the store soon. With all displays behind impenetrable glass. (Actually, he didn't say that last part.)

 

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