iTunes 9.0.3 breaks AirTunes connection for some

Some users have experienced an issue with the latest upgrade to iTunes (version 9.0.3) breaking the functionality of AirTunes over their wireless network.

Some users have experienced an issue with the latest upgrade to iTunes (version 9.0.3) breaking the functionality of AirTunes over their wireless network. Shortly after upgrading, users say they lose the ability to stream their music using AirTunes.

Apple Support Discussions user "JLabaree" reports:

"I just upgraded to 9.0.3 and now iTunes will not connect to Airtunes (run through a three-year-old AirPort Express). None of our three Macs will connect. The Express shows as an option on the speakers drop down in iTunes, but won't connect. This just started happening upon upgrade."
It is later reported in this thread that there is no numbered error message to reference. Instead, the error only states that iTunes failed to connect to the device and a network error occurred. Troubleshooting attempts include resetting the AirPort Express units and checking the network for errors using AirPort Utility.

One possible solution comes from a thread discussing a similar issue for an earlier iTunes upgrade. User "Joe-ri" suggests:

  1. Open System Preferences
  2. Open Network pane
  3. Select Airport in the left list
  4. Click the Advanced button
  5. Go to the TCP/IP tab
  6. Set the "Configure IPv6" field to Off.
  7. Click "OK"
  8. Click "Apply"
  9. Let iTunes connect to your AirTunes speakers
Users should also attempt disconnecting and resetting their entire network setup (modem, router, AirPort Express, and any other network-connected devices). As more users encounter and attempt to troubleshoot this issue, we will be sure to keep our readers updated on solutions.


Be sure to check us out on Twitter and the CNET Mac forums.
Do you have questions, issues, or stories you would like to see on MacFixIt? E-mail Us.

About the author

    Joe is a seasoned Mac veteran with years of experience on the platform. He reports on Macs, iPods, iPhones and anything else Apple sells. He even has worked in Apple retail stores. He's also a creative professional who knows how to use a Mac to get the job done.

     

    Join the discussion

    Conversation powered by Livefyre

    Don't Miss
    Hot Products
    Trending on CNET

    HOT ON CNET

    Up for a challenge?

    Put yourself to the real tech test by building your own virtual-reality headset with a few household items.