iTunes 8 causes Windows Vista problems

Apparent incompatibility issues of Apple's latest music player cause "blue screen of death" on some Windows Vista machines. Short-term solution: detach non-Apple USB products.

Not everyone is rocking to the new iTunes 8 released Tuesday. An informal poll on ZDNet suggests that a problem with the latest edition of the Apple media player is affecting some, but not all, users of the software on Microsoft's Windows Vista. (You can download iTunes 8 for Windows from CNET Download.com.)

Users on an Apple forum reported seeing the so-called blue screen of death (BSOD) on their desktops running Windows Vista with iTunes 8 installed. The BSOD problem occurs shortly after connecting their iPods and iPhones.

A second, more subtle effect is that their CD/DVD drives "disappear."

ZDNet's Ed Bott offers a look at the upgrades or changes in iTunes 8.

Removing other USB devices, such as Webcams and printers, appears to resolve the problem, for the moment. Users on the forum speculate that there is an incompatibility between Apple and USB products from LogicTech and HP, as well as disc-burning software from Roxio.

We will update this post with further details, as they unfold.

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About the author

    As CNET's former resident security expert, Robert Vamosi has been interviewed on the BBC, CNN, MSNBC, and other outlets to share his knowledge about the latest online threats and to offer advice on personal and corporate security.

     

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