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iTunes 2.0.1 for Mac OS X released; fixes "data loss" bug

iTunes 2.0.1 for Mac OS X released; fixes "data loss" bug

CNET staff
2 min read
Originally posted Sunday

Apple has released iTunes 2.0.1, along with a statement confirming the volume erase problem with 2.0 and some recommendations to recover deleted files. From Apple (via email, the iTunes download page has a similar, shorter notice):

    "This is to notify you that Apple has identified an installer issue with iTunes 2.0 for Mac OS X that affects a limited number of systems running Mac OS X with multiple volumes (drives or partitions) mounted. For those systems, running the iTunes 2.0 installer can result in loss of user data. While this error is highly unlikely to affect most users, Apple strongly advises that anyone who has downloaded the 2.0 version of iTunes for Mac OS X, as well as anyone who has a beta version of iTunes 2.0 for Mac OS X, immediately remove the iTunes.pkg installer file from their system. A new version that corrects this issue, iTunes 2.0.1 for Mac OS X, is now available for downloading at www.apple.com/itunes. Users who have already installed iTunes 2.0 without incident do not need to reinstall iTunes 2.0.1, but they should still immediately remove the 2.0 installer file from their system. This issue does not affect users of iTunes 2.0 for Mac OS 9.

    What to do if you have experienced data loss during the installation of iTunes 2 for Mac OS X:

      Users who have experienced data loss during iTunes 2 for Mac OS X installation have reported successful restoration of files using file recovery applications. If you have experienced data loss during iTunes 2.0 for Mac OS X installation, it is important that you DO NOT perform any operations that would write data on the affected partition.

      There are a few products available that offer the ability to recover data:

      When utilizing either of these products to attempt to recover your data, utilize the facilities to recover erased files and not the facilities to repair or recover volumes. Most of these products recommend you reboot your system from a CD before attempting to recover data.

      If you require further assistance, or have additional questions, please contact AppleCare at (800) 275-2273."