iPhone error: "This movie format is not supported"

iPhone error: "This movie format is not supported"

A number of users have reported an issue in which movies previously playable movies are suddenly unplayable after an iPhone sofware update.

One user writes:

"I had the same issue with some of my Videos that were converted using Visual Hub. Once I upgraded my iPod Touch to 2.0 they stopped working. I eas confused at first as all of the the ones that still worked were in 4:3 aspect ratio. Anyway after trying many different solutions and settings. I found that if I used ffmpegX instead of Visual Hub to encode I had no problems with any of the resulting my videos-both 16:9 and 4:3 aspect ratio and different frame sizes."

Per the above user's commentary, re-encoding movies may be the most viable fix for this issue. Try using an alternative video encoder or a lower resolution/bitrate.


Join the discussion

Conversation powered by Livefyre

Don't Miss
Hot Products
Trending on CNET


iPhone running slow?

Here are some quick fixes for some of the most common problem in iOS 7.