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iPhone 5 honeymoon over already?

<b>week in review</b> Owners of the new smartphone find a litany of fault with the new device, while Apple grapples with map miscues. Also: CNET goes to Foxconn.

Steven Musil Night Editor / News
Steven Musil is the night news editor at CNET News. He's been hooked on tech since learning BASIC in the late '70s. When not cleaning up after his daughter and son, Steven can be found pedaling around the San Francisco Bay Area. Before joining CNET in 2000, Steven spent 10 years at various Bay Area newspapers.
Expertise I have more than 30 years' experience in journalism in the heart of the Silicon Valley.
Steven Musil
5 min read

After just a week on the market, the iPhone 5 has owners writing up a laundry list of faults with the new device.

Soon after the iPhone 5 went on sale last Friday, users started filling up discussion forums and social networks with reports of scratches and nicks on their brand-new phones. People say they've noticed the defects around the aluminum band surrounding the phone, with the issue more visible on the black version of the new iPhone.

Those complaints don't appear to bother Apple. "Any aluminum product may scratch or chip with use, exposing its natural silver color," Apple Senior Marketing VP Phil Schiller said in an e-mail, according to 9to5Mac. "That is normal."

Apple seems much more taken aback by the flap over its iOS 6 Maps app -- so much so that CEO Tim Cook on Friday took the startling step, for Apple, of issuing a major mea culpa for falling short of delivering the best possible experience. "We are extremely sorry," Cook wrote, "for the frustration this has caused our customers and we are doing everything we can to make Maps better."

But back to the iPhone: A purple halo also seems to plaguing some iPhone 5 owners, reportedly occurring on photographs if you aim your iPhone 5 camera toward a bright light source such as the sun or an incandescent light. If you then move the camera so the light source is off-screen, a purple halo effect can be seen through the camera. That effect also shows up on any pictures that are taken.

Users are also complaining of lines of static appearing across their keyboard as they type. But the problem seems to occur only when they enter their passwords at the App Store or iTunes store.
•  Some early iPhone 5 adopters stuck by Lightning -- literally
•  Apple's A6 processor appears faster than previously thought
•  AT&T's off-contract iPhone 5 can be unlocked with an easy reset
•  Verizon has no plans to lock unlocked iPhone 5

Just days after the iPhone 5 hit the market, Apple supplier Foxconn experienced an hours-long riot at one of its factories that involved some 2,000 workers. The riot appears to have been related to overtime pay, and Foxconn has pledged to "make overtime payments as promised."

The making of an iPhone (pictures)

See all photos

Foxconn's working conditions have faced increased scrutiny and criticism of late. Along with riots, the facilities have experienced suicide, explosions and reports of harsh working conditions. As Apple announced first-weekend iPhone 5 sales figures of 5 million units sold, CNET published a special report -- From rocks to recycling: The life of an iPhone -- in which we take a hard look at the human toll of creating iPhones, the environmental concerns raised by mining for the raw materials, and what happens to iPhones when people get rid of them. CNET's Jay Greene traveled to China to get the down-and-dirty details.
•  Riots, suicides, and other issues in Foxconn's iPhone factories
•  'No more iSlave:' An activist fights for iPhone workers
•  The environmental pitfalls at the end of an iPhone's life
•  Digging for rare earths: The mines where iPhones are born


More headlines

Are we there yet? More iOS 6 maps problems (pictures)

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Apple CEO: We are 'extremely sorry' for Maps flap

Tim Cook says Apple fell short on its commitment to its customers, acknowledges their frustration, and even suggests using alternatives.
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•  Transit directions field test: Apple Maps vs. Google Maps
•  Apple-Google deal took a wrong turn over directions, report says
•  Apple's maps app 'sent Google scrambling,' report claims
•  Missing directions: Will Apple's old maps app live on forever?
•  Google takes Street View underwater at Great Barrier Reef

BlackBerry 10: How RIM might reel you in. Really

Here's what Research In Motion must do to pitch its brand-new operating system to consumers already using iPhones and Android smartphones.
•  BlackBerry 10 Beta 3: Messenger, navigation show promise (hands-on)
•  RIM won't show off BlackBerry 10 phones this year
•  BlackBerry's new look: Fresh, sleek, and misguided
•  RIM CEO Heins to developers: We have a 'clear shot' at No. 3
•  Grim times for RIM: BlackBerry maker records $235M Q2 loss

Trouble in paradise? Cracks show in Microsoft-Intel alliance

Recent comments from Intel about Windows 8 underscore the tension between the chip giant and longtime partner Microsoft.
•  We really do think Windows 8 is great, Intel says
•  Intel CEO slams Windows 8, says it's not ready -- report

Watch this: Old Facebook posts haunt users

Facebook resurrects old posts on Timeline, panic ensues

A French newspaper reports users seeing private messages show up on their Timelines, and sparks privacy concerns. Facebook says what users are seeing are public posts that have been rounded up by year.

Samsung smartphones vulnerable to remote data wipe

Code that's making the rounds on the Internet could trigger a factory reset on the handsets without warning, a security researcher discovers.
•  Samsung offers up patch for Galaxy S3 remote wipe vulnerability

FBI renews broad Internet surveillance push

Director Robert Mueller tells Congress that police are "increasingly unable" to bring criminals to justice because rapid advances in technology thwart surveillance.
•  Privacy bill requires search warrants for e-mail, cell tracking
•  ACLU sues to get U.S. agencies' license plate tracking records

Google's Sergey Brin: You'll ride in robot cars within 5 years

Ordinary folks will have access to self-driving cars in the next few years, the Google cofounder says at a California bill signing.

Twitter founder says influence is in retweets. NFL player shows why

Evan Williams says the most interesting measure of Twitter influence is how often someone is re-tweeted. NFL guard TJ Lang's profanity-laced tweets last night illustrated the point.
•  Twitter CEO: No interest in selling the company
•  Twitter looks to media moguls for its board
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