Intuit offers free data recovery software to QuickBooks users who lost data
You buy, they reimburse.
In an effort to make amends for a serious blunder that caused users who applied a recent QuickBooks 2006/2007 update to lose personal data (all contents of the Desktop), Intuit is offering said users a copy of Data Rescue II from Prosoft Engineering, which retails at $99.00. Afflicted customers must first purchase the application, after which Intuit will provide reimbursement.
In order to receive reimbursement, users are to obtain a fax number (which we won't reprint here) by emailing machelp[at]intuit.com with their full name, street address, phone number, email address, and a copy of invoice/receipt for the purchased Data Rescue II software.
The company says:
"If you have already performed a data recovery activity before this email was sent, please inform us at machelp[at]intuit.com so that we can work with you on a one-on-one basis."
Further, Intuit has apparently made arrangements with Apple for users to seek assistance at Apple retail store genius bars: "If you would like direct assistance and live or work near an Apple Store, please use the following instructions to make an appointment at Apple?s Genius Bar. They have been informed of the issue and will be able to help you directly. The Mac Genius? will do their best to assist you in recovering your data, but there is no guarantee that they will be successful."
Appointments can be booked here.
Feedback? Late-breakers@macfixit.com.
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