Install problem work-arounds As we reported yesterday, a failure to get Netscape to download successfully is a common problem. R

Simply click on the Retry button in Interarchy's Download window ... and when it re-connects, it will take about 2 seconds and it will complete the download process. [Hugh Walton] The Smart Update feature worked even though the Web download did not. [Jose Nieves and Jim Bell] It did not expand automatically. All I did was drag the download icon to the StuffIt Expander icon and everything unstuffed and worked fine. Similarly: I used Fetch to download from Netscape's FTP site. When the whole file had been downloaded, and Fetch could not recognize the EOF, I simply dragged the sit file to Expander, which expanded it without problem. When I quit Fetch, the download file disappeared, as expected, but I still retain the unstuffed folder with all contents intact. [Wilbur Sitze] StuffIt did not work but MindExpander did. StuffIt had trouble decompressing the StuffIt Installer portion of the Netscape install process. I corrected this issue by replacing the old StuffIt install file from 4.7.5 download and the program installed properly. [Jim Kitchen] I then used Vicomsoft's FTP program and downloaded the complete installer successfully. [Bill Lomax] After clicking to download a second time, the "download status bar" raced across (picking up on the already downloaded file), completed the download, and StuffIt successfully automatically expanded it. [H.L. Gurney] I found that if I cancel the download, go the Netscape's downoad page and start the download from there, it "finishes" the download in seconds. [Dennis Winkel] I used Monica 2.2 to download the installer and then Stuffit Expander to unstuff the file. It worked. [name withheld] Using Explorer rather than Netscape worked. [Jim Schjelderup] AIM version install error? A reader found that "despite the claim on the Release Notes page that Netscape 4.7.6 installs AIM 4.0, it installed AIM 3.0N on my system." Several other readers have now confirmed this.