I purchased songs legally from BigPond Music; why won't they play on my iPod?

Many people have been caught out by this issue - you'd think that with iPods being the most popular music player, download sites would make it more obvious that their files are incompatible.

When it comes to online music, iPods will only play songs downloaded in MP3 or AAC format. Most stores, like BigPond Music, offer their song in protected WMA format, which is a Microsoft filetype not compatible with iPods.

For more on these format differences, and a list of online music stores that will work with your iPod, take a look at our complete guide to online music in Australia.