Hyperic: Growing revenue by growing community

Hyperic is doing very well, because it's doing the right things for its community.

I talked with Javier Soltero (CEO of Hyperic) yesterday, and got more than I bargained for in terms of an update. First off, it was great to hear that a number of Alfresco users are managing their systems now using Hyperic.

Even better, it was great to hear that yet another open source company is kicking tail (or was that kicking some Mule?). Hyperic just had a blow-out quarter and closed on a massive deal with a company near and dear to my heart.

One of the most promising aspects of Hyperic right now is the robustness of its community. Stacey Schneider (Senior Director, Marketing, Hyperic) writes:

...[I]t appears to be twice as likely another community member will answer a user?s question than a Hyperic employee. In fact, 2 community members - Brad Felmey and Mirko Pluhar - rank in the top 10 for points in our community. We still have Hyperic employees ranked there - so this is pretty huge.

It's one thing to make a lot of money (which Hyperic is increasingly doing). It's quite another to do that while simultaneously building a vibrant community. The latter actually contributes to the long-term sustainability of the former.

Great work, Javier and team. Be warned, though: I'm ditching my XBox 360 (which I just had to send back due to hardware failure) and selling it upon return so that I can get a Wii. Trust me: you will never be able to beat me after I've had a few weeks of practice.

Tech Culture
About the author

    Matt Asay is chief operating officer at Canonical, the company behind the Ubuntu Linux operating system. Prior to Canonical, Matt was general manager of the Americas division and vice president of business development at Alfresco, an open-source applications company. Matt brings a decade of in-the-trenches open-source business and legal experience to The Open Road, with an emphasis on emerging open-source business strategies and opportunities. He is a member of the CNET Blog Network and is not an employee of CNET. You can follow Matt on Twitter @mjasay.


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