HP ScanJet 5370 crashing problem: a fix

CNET staff

Sept. 1, 2009 11:30 p.m. PT

In a follow-up to his previous report, Dewey Maxwell has found a solution to the problem of the scanner driver crashing. He writes:

"I have finally traced the problem with the newest HP ScanJet 5370 drivers. After installing the HP ScanJet 3.0.1 drivers the G4/533 Dual would display a system bomb with dialog box showing an "Illegal Instruction Has Occurred". It required me to disconnect the USB connection of the scanner to successfully startup the Macintosh. The scanner could then be connected and function properly. The answer to was to downgrade from the latest CarbonLib 1.3.1 extension to the previous CarbonLib 1.2.5. The scanner now functions correctly with the system software."

Computing Guides

Laptops

Desktops & Monitors

Computer Accessories

Photography

Tablets & E-Readers

3D Printers

Computing Coupons