How to tell Apple about a mistake in its Maps app

Users can send Apple feedback on any problems found in the Maps app, with specific details on why the information is incorrect.

Screenshot by Lance Whitney/CNET

Spot a mistake in Apple's Maps app? Instead of just getting mad, you can report the problem to Apple.

The iPhone maker has been taking it on the chin since last week when users began uncovering a slew of gaffes in the new app . Errors such as missing cities, mislabeled locations, incorrect pins, and duplicate islands prompted people to give the app a collective thumbs down.

Users who search for a specific city or landmark and find an error can at least alert Apple to the glitch. To do so, tap on the right arrow or information icon next to the pinned area to bring up the Location page. At the bottom of the page, tap on the Report a Problem link.

A menu pops up with four choices: Information is incorrect; Pin is at incorrect location; Place does not exist, or My problem isn't listed. Tap on the choice that best matches the problem and then tap Next. Depending on the option you chose, another screen appears asking you for further details until finally you can send your report to Apple.

What does Apple do with the data you send it? CNET contacted the company for comment and will update the story if we get more information.

But since Apple is under the gun to improve the app, it will have to rely on crowdsourcing as one key way to identify the myriad errors throughout the world. In response to complaints about the app, Apple itself said that "as Maps is a cloud-based solution, the more people use it, the better it will get ."

(Via MacRumors)

 

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