Google prepares 3G fix for Nexus One

An over-the-air update to Google's Android phone could help with 3G network connections and may arrive in about a week.

Google's Nexus One phone James Martin/CNET

Google is working on a software fix that should improve some 3G network problems Nexus One owners have reported , the company said Monday.

"Our engineers have uncovered specific cases for which a software fix should improve connectivity to 3G for some users," said a Google employee named Ivan in a Google Nexus One help forum. "We are testing this fix now, initial results are positive, and if everything progresses as planned, we will provide an over-the-air software update to your phone in the next week or so."

However, he cautioned, the fix won't address all 3G issues.

"It may be, however, that users are experiencing problems as a result of being on the edge or outside of 3G coverage, which a product fix cannot address," he said.

The $529 Nexus One , which uses the Android operating system, is the first phone that Google is selling directly to customers. It's unlocked so it can be used on many GSM networks, but it's also available at a discounted price of $179 for those in the United States who sign up for a service contract with T-Mobile. That contract lowers the phone price through a subsidy T-Mobile pays Google that effectively shifts some of the customer costs from up-front payments to monthly fees.

(Via PC World)

Correction 12:18 p.m. PST: This article initially misstated the unsubsidized Nexus One price. It costs $529.

About the author

Stephen Shankland has been a reporter at CNET since 1998 and covers browsers, Web development, digital photography and new technology. In the past he has been CNET's beat reporter for Google, Yahoo, Linux, open-source software, servers and supercomputers. He has a soft spot in his heart for standards groups and I/O interfaces.

 

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