Google inaugurates its super-high-speed Internet service

Kansas City residents now get to try out the Web giant's 1-gigabit-per-second fiber optic Internet service in their homes.

Google "Fiberhoods" in Kansas City. Google

After years in the making, Google announced today that it has started connecting people in Kansas City, Kan., to its ultra high-speed fiber-to-the-home Internet service. Acting as guinea pigs of sorts, these locals will be the first people in the world who get to test out Google's new service and decide whether it lives up to the hype.

When Google first announced its nationwide Google Fiber project in 2010, around 1,100 U.S. towns and cities applied to get in on the deal. When Kansas City won out, Google Access General Manager Kevin Lo said, "new high-speed infrastructure will ultimately be carrying Kansas Citians' data at speeds more than 100 times faster than what most Americans have today."

Now, as the service officially kicks off, Google is making sure that its customers know what to expect. The company's representatives are going door-to-door letting people know their service is on the way and how the installation will work.

Here's more from a blog post by Google Fiber's service delivery director Alana Karen:

We've been working in a few homes over the last few weeks to make sure we can deliver a great experience, and along the way we've thought a lot about what "great" might mean. We want it to take the amount of time we (and you!) think it's going to take. We want to be able to explain what we're doing in easy to understand language, so it makes sense to you and it's not just tech jargon! And of course we're aiming for "one and done" -- one visit, everything working when we leave your home.

Google set up a Web site in August where residents interested in the service could pre-register. The company said at the time that it would prioritize construction of the network in neighborhoods -- so-called "fiberhoods" -- in which residents showed the most interest. The response was huge, within six weeks nearly 90 percent of eligible neighborhoods in Kansas City had signed up for the service.

The 1-gigabit-per-second service will cost customers $70 per month. The fast speeds are available for both uploads and downloads and come with 1 terabyte of data storage and a network box to deliver the service. If customers want to include Fiber TV service, the total comes out to $120, which tends to be a lot cheaper than Google's broadband competitors, such as Time Warner Cable and Comcast.

About the author

Dara Kerr is a staff writer for CNET focused on the sharing economy and tech culture. She grew up in Colorado where she developed an affinity for collecting fool's gold and spirit animals.

 

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