Gmail glitch hampers PayPal use

Gmail improperly blocked e-mail from PayPal servers for a 'limited number of users' this week, but the problem's fixed now, Google said.

A problem this week hampered some Gmail users trying to use their PayPal accounts.

The problem caused Gmail to reject some legitimate PayPal service e-mails, Google confirmed in a statement Friday. The problem, reported Tuesday, prevented people from using Gmail to receive confirmation e-mails, set up new accounts, or reset passwords for eBay's online payment system.

The problem "affected a very limited number of users," Google said. "We worked quickly to fix the problem, and we apologize for any inconvenience this issue may have caused." The company encourages those with technical difficulties to report them to the Gmail Help Center.

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About the author

Stephen Shankland has been a reporter at CNET since 1998 and covers browsers, Web development, digital photography and new technology. In the past he has been CNET's beat reporter for Google, Yahoo, Linux, open-source software, servers and supercomputers. He has a soft spot in his heart for standards groups and I/O interfaces.

 

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