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Gmail down for some for a day

Google gets its e-mail service back up for most of the "small number" of users who have not been able to access it for the past day. It apologizes for the inconvenience.

Elinor Mills Former Staff Writer
Elinor Mills covers Internet security and privacy. She joined CNET News in 2005 after working as a foreign correspondent for Reuters in Portugal and writing for The Industry Standard, the IDG News Service and the Associated Press.
Elinor Mills

Updated 2:45 p.m. PST with Google comment and corrects that company said on Wednesday that it would resolve the problem on Thursday.

Google says it is restoring service for a "small number" of Gmail users who have been unable to access their e-mail for the past day.

Everyone affected by the outage should have service back up on Thursday, the company said in a posting Thursday afternoon on the Google Apps discussion group.

"We know how important Gmail is to our users, so we take issues like this very seriously, and we apologize for the inconvenience," the post said.

On Wednesday afternoon, Google said in a post that the problem would be resolved by 6 p.m. Thursday.

Google will be providing a full incident report to the "very few" affected Google Apps Premier Edition customers within 48 hours of resolution, a Google spokesperson wrote in an e-mail.