Glitch limits access to Citibank accounts

The country's largest bank suffers a glitch Tuesday morning that prevents customers from accessing their accounts via the Web.

Citibank, the country's largest bank, saw intermittent outages to its Web site Tuesday that prevented an unknown number of customers from accessing their accounts.

"Earlier today we experienced an issue that has resulted in intermittent customer access to Citibank.com," the company said in a statement. "As we are addressing this issue, some users are experiencing slow response times. We hope to be operating normally shortly.

A customer service representative of the bank, a division of financial services powerhouse Citigroup , said the issue began this morning and that the glitch has prevented customers from paying bills or performing any banking chores.

A bank spokesman did not disclose what caused the malfunction.

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About the author

Greg Sandoval covers media and digital entertainment for CNET News. Based in New York, Sandoval is a former reporter for The Washington Post and the Los Angeles Times. E-mail Greg, or follow him on Twitter at @sandoCNET.

 

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