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Galaxy Tab return rate at 13%; iPad 2%

Samsung released the Galaxy Tab to compete with Apple's iPad, but a new study shows high return rates for the device, compared with low returns for the iPad.

Jim Dalrymple Special to CNET News
Jim Dalrymple has followed Apple and the Mac industry for the last 15 years, first as part of MacCentral and then in various positions at Macworld. Jim also writes about the professional audio market, examining the best ways to record music using a Macintosh. He is a member of the CNET Blog Network and is not an employee of CNET. He currently runs The Loop.
Jim Dalrymple
Apple

Samsung's revenue and profit may be up, but so is the return rate for its Galaxy Tab.

According to ITG Investment Research, which tracked sale data from 6,000 wireless stores in the U.S., an estimated 13 percent of Galaxy Tab owners are returning the devices. The data was tracked from the device's release in November until the end of December, according to AllThingsD.com.

The news doesn't get any better for Samsung as holiday returns continue to come in. According to the data, if you factor in cumulative data until January 15, the return rate jumps to 16 percent.

In comparison, Apple's iPad had a 2 percent return rate for the same time period, according to the New York Post.

Samsung posted increased revenue and profits when it reported fiscal fourth-quarter results last week, but the company declined to say exactly how many Galaxy Tabs it sold. Samsung said only that the device "attracted strong year-end demand."

In its first-quarter fiscal earnings, Apple reported revenue of $26.74 billion and profits of $6 billion. The company said it sold 7.33 million iPads during the holiday quarter.