The real reason the Galaxy Note 7 crashed and burned (The 3:59, Ep. 166)
Samsung gives two explanations behind the battery blasts that doomed its phone.
- SABEW Best in Business 2011 Award for Breaking News Coverage, Eddie Award in 2020 for 5G coverage, runner-up National Arts & Entertainment Journalism Award for culture analysis.
Samsung says two separate battery defects caused both the original batch of Galaxy Note 7 phones and the replacement units to overheat.
Samsung finally answered the burning questions on Sunday.
After its investigation into the Galaxy Note 7's overheated batteries, the South Korean company concluded there were two causes for the phone's fatal flaws. Before its initial recall, Samsung said, its batteries had an external casing that was too small, causing it to short-circuit and burn up. In Samsung's second go, the phones went through a rushed welding process that lead to faulty batteries.
We discuss what Samsung's revelations mean for the Galaxy S8, and how the company could have avoided this crisis in the first place.
The 3:59 gives you bite-size news and analysis about the top stories of the day, brought to you by the CNET News team in New York and producer Bryan VanGelder.
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