For the Record Podcast: E-tailer 'scams' deceive consumers

Larry Magid speaks with Professor Prentiss Cox and CNET's Greg Sandoval about controversial marketing practices that some senators and angry online shoppers have called "scams."

As CNET's Greg Sandoval has been reporting , a number of well-known e-tailers have been implicated in marketing schemes that have led to people purchasing services that they were unaware they had signed up for.

Prentiss Cox,
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The U.S. Senate Commerce Committee has been investigating these practices, as has Professor Prentiss Cox of the University of Minnesota Law School. Members of the Senate and angry online shoppers have used such terms as "scam," "robbery," and "theft" to describe such practices.

To find out more about how these work, Larry Magid spoke with Cox and CNET's Greg Sandoval.

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About the author

Larry Magid is a technology journalist and an Internet safety advocate. He's been writing and speaking about Internet safety since he wrote Internet safety guide "Child Safety on the Information Highway" in 1994. He is co-director of ConnectSafely.org, founder of SafeKids.com and SafeTeens.com, and a board member of the National Center for Missing & Exploited Children. Larry's technology analysis and commentary can be heard on CBS News and CBS affiliates, and read on CBSNews.com. He also writes a personal-tech column for the San Jose Mercury News. You can e-mail Larry.

 

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