Even AT&T thinks people need to update from 2G

AT&T sends out letters suggesting to 2G customers that perhaps it's high-time to upgrade their network.

AT&T's 2G is so old, the carrier didn't even think to include it in this graph ad. AT&T

What will it take for you to finally ditch that 2G network?

So what if your kids roll their eyes when it takes you forever to watch those videos they want you to check out? Watching some guy test out his bulletproof vest by shooting himself can wait.

And the fact that your co-workers are still gossiping about the time you got everyone lost during that carpool ride because the freeway exit came before your navigation app could load directions? Pfft, they'll be talking about something else soon enough.

Or what about that letter you got last week from AT&T that stated your 2G phone "might not be able to make or receive calls" and "may experience degradation of your wireless service in certain areas"? Who car--OK, wait. That may be a pretty good reason.

Last week, AT&T sent out letters to residents living in the New York metro area encouraging customers to swap out their old 2G devices in favor of newer 3G and 4G phones.

According to The Wall Street Journal, Mark Siegel, a spokesperson for AT&T, said the company was simply urging customers "to upgrade to a new device if they want to."

Siegel also noted that phones operating on the 2G 1900-megahertz band will eventually lose all service.

With Verizon being the leader in all things 4G LTE, it's no surprise that AT&T wants to drop the slow weight and concentrate all its efforts on providing and structuring a faster network. But is it right to tell customers to ditch their 2G, especially since AT&T barely has its feet in the 4G water?

Tags:
Mobile
AT&T
About the author

Lynn La is CNET's associate editor for cell phone and smartphone news and reviews. Prior to coming to CNET, she wrote for the Sacramento Bee and was a staff editor at Macworld. In addition to covering technology, she has reported on health, science, and politics.

 

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