I have a love/hate relationship with the Epson Artisan 800 multifunctional printer. Let's start on the positive end: after doing a thorough test of the features, I have no problem saying that the Artisan 800 produces some of the highest-quality photo and graphic prints I've ever seen, even on regular 20-pound white paper. Our standard sheet of colored text also looked very pleasing. On top of that, I have to applaud Epson for the 800's chart-topping print speed. The printer delivered a 4-inch-by-6-inch color photo in 18 seconds, almost double the speed of our comparison printers.
Unfortunately, the fun stops there. The testing process, although tedious and time consuming, has never given me a headache...until now. A combination of mechanical and software errors made the printer borderline unusable; I almost spent more time fixing paper jams and restarting the printer than actually testing it. Toward the end of the testing, images of a certain scene from the movie Office Space danced in my head. Luckily for this printer, the CNET office is currently suffering from a severe shortage of baseball bats.