D'oh! Sprint pulls $99 Palm Pre promo after error

Sprint was forced to yank an $99 promotional offer for the Palm Pre after it discovers it was an internal error.

Corinne Schulze/CNET

Earlier on Tuesday, Sprint published an enticing deal to customers of competing carriers by offering a $100 service credit to anyone who bought a Palm Pre and ported his or her old number to Sprint. Sounds like a great deal, right? Well, it would have been had it lasted.

Sprint has since pulled the offer, saying the promotion was posted in error and issuing this statement:

After further internal review today, the offer of a port-in service credit of $100 to new customers who buy the Palm Pre has been pulled because it was put into the system in error.

I'd hate to be the person who pressed the Go button on that, but Sprint told John Paczkowski at All Things Digital that it will honor the service to anyone who purchased the deal while the offer was live. Obviously, this doesn't look good on Sprint's part but it seems the carrier has been making strides as of late. Do you agree or disagree ?

About the author

Bonnie Cha was a former chief correspondent for CNET Crave, covering every kind of tech toy imaginable (with a special obsession for robots and Star Wars-related stuff). When she's not scoping out stories, you can find her checking out live music or surfing in the chilly waters of Northern California.

 

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