Dell to pay $4 million in fraud case

The PC maker settles with the state of New York a year after being found to have engaged in "false, deceptive business practices."

A year after the state of New York won its case against Dell and Dell Financial Services, the company will now pay up.

The PC maker will fork over $4 million to settle a case initially filed in 2007, New York's Office of the Attorney General said Tuesday. The initial suit brought by Attorney General Andrew Cuomo accused Dell of fraud, false advertising, and deceptive business practices , including offering misleading financing, and failing to honor rebates, warranties, and service contracts.

Cuomo won the suit in May 2008 , when the company was found guilty of the accusations listed above as well as "abusive debt collection practices."

Tuesday his office released a statement saying that the $4 million would be used to compensate customers who were affected by Dell's practices. Besides the payout, the settlement requires that Dell change its advertising, sales, and financing practices. That includes making it clear to customers before purchase whether their warranty service contract is eligible for in-home service, and giving a percentage for how many people will qualify for an advertised promotional financing rate.

About the author

Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC makers, as well as the consumer electronics industry. She's also one of the hosts of CNET News' Daily Podcast. In her non-work life, she's a history geek, a loyal Dodgers fan, and a mac-and-cheese connoisseur.

 

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