Customer claims Sprint worker said his fingers 'too fat' for iPhone

A customer claims he went to a Sprint store to replace his damaged phone and the Sprint salesperson told him his digits were too porky for an iPhone 4.

Does finger size really matter? CNET

It's possible you might put on a few pounds during this holiday season.

Might I suggest you perform additional exercises with your fingers? You know, so that they don't get too large.

This would seem to be extremely sane advice if you want to buy an iPhone from Sprint.

At least that's what one Sprint customer would have you believe. This customer says he billowed his way into his local Sprint store in order to get a replacement for his damaged phone.

As told to Tom's Hardware, when he discovered he could get a free replacement iPhone 4, the customer thought this seemed like a sound value proposition.

The Sprint salesperson allegedly countered by telling the customer that the iPhone is "really a piece of s***."

I am all for creative salesmanship. This, however, seemed to go down as well as a restoration of the Mona Lisa involving acrylics and a hairbrush.

As many salespeople are, this one was apparently undeterred.

He allegedly went on to list all the many, colorful reasons why the iPhone is really, really "a piece of s***."

These included battery life, fragility, and size -- the last of which supposedly led to "your fingers are too fat for such a phone. You should get the Galaxy S3."

I would be stunned into emitting lava from my mouth had I not myself, with a slim-fingered witness at my side, enjoyed a somewhat similar experience at a Verizon store, where the salesperson did everything possible to unsell me an iPhone .

No, he didn't use the phrase "really a piece of s***." But he did offer that other phones were 10 times faster than the iPhone and that only Apple wants to push iPhones, Verizon doesn't.

I am sure that in neither case could the salesperson's iPooh-poohing be at all related to the amount of money the store makes (or doesn't) from the iPhone.

I have contacted Sprint to see whether the company has any comment about the digital size of customers who are eligible to buy an iPhone.

In this particular case, the transaction doesn't seem to have gone in Sprint's favor.

For the customer concluded:

"Okay [M], your nametag doesn't say 'Sprint Rep/Nutritionist' so don't tell me how I can't use the phone because of my 'fat' fingers." Fed up with his attitude and tone of condescension, I walked out, no phone in hand. I'd rather have a broken phone than to have to put up with such a rude person.

Yes, he thought the salesperson was fatheaded.

 

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