X

Comcast's newest cable channel is Amazon Prime

The cable giant is giving its X1 subscribers their pick: Get your Showtime from Comcast or Amazon?

Joan E. Solsman Former Senior Reporter
Joan E. Solsman was CNET's senior media reporter, covering the intersection of entertainment and technology. She's reported from locations spanning from Disneyland to Serbian refugee camps, and she previously wrote for Dow Jones Newswires and The Wall Street Journal. She bikes to get almost everywhere and has been doored only once.
Expertise Streaming video, film, television and music; virtual, augmented and mixed reality; deep fakes and synthetic media; content moderation and misinformation online Credentials
  • Three Folio Eddie award wins: 2018 science & technology writing (Cartoon bunnies are hacking your brain), 2021 analysis (Deepfakes' election threat isn't what you'd think) and 2022 culture article (Apple's CODA Takes You Into an Inner World of Sign)
Joan E. Solsman
3 min read
the-marvelous-mrs-maisel-season-two-mmm-201-01618-rt3-fnlcrop-rgb

The Marvelous Mrs. Maisel won Amazon its first Emmy for best comedy series this year. 

Nicole Rivelli

Comcast is opening its gates to Amazon Prime Video, the cable giant's latest integration with a tech rival that has some of the most directly competitive content yet. 

The two companies said Wednesday that Comcast would be rolling out Amazon Prime onto X1, the cable company's high-tech pay-TV service used by nearly two-thirds of its residential cable-TV customers, over the next week. They announced their planned partnership in August. That means X1 subscribers can watch Amazon's shows, movies and channels like they would any other app on their cable system, and Amazon's content will be available and searchable on Comcast X1 like a regular channel or show

The move comes after Comcast, the biggest cable-TV company in the US, has welcomed digital video competitors like Netflix, YouTube and Tubi TV, after years of tension between traditional pay-TV companies and the streaming upstarts enticing viewers to cut the cord. But Amazon is different: Through its Amazon Channels element, the company allows people to subscribe to premium cable channels like Showtime or Starz through Amazon rather than a traditional TV provider. 

That means Comcast X1 customers could choose to pay for and watch channels like Showtime from Comcast itself or on Amazon...through Comcast's own system.

"These kinds of strategic relationships are important milestones because it just reinforces our ambition of making every choice available to our customers -- [put everything] on-demand in one place," said Matt Strauss, Comcast's executive vice president of Xfinity Services, in an interview. "I think the relationship with Amazon Prime is exciting because it's just another proof point of that."

However, not every premium cable subscription that Amazon offers will be viewable on X1. Later Wednesday, Amazon noted that HBO, Cinemax and CBS All Access subscriptions can't be streamed through X1 because of restrictions set by those programmers. An Amazon representative declined to clarify the details of the restrictions, saying the company doesn't discuss terms of its deals. (Disclosure: CBS All Access and Showtime are owned by CBS, the parent company of CNET.)

But Amazon's rollout on X1 is a first for the company: Amazon Prime Video has never expanded onto a traditional TV provider in the US before. 

Amazon wants to "make sure that customers can watch Prime Video on whatever device they might want to," even if it's a cable company's set-top box, said Greg Hart, vice president of Amazon Prime Video. 

X1 users will be able to flip to any video on Amazon seamlessly from the same interface where they pick from selections of live TV or video on demand. The service's voice-command button on its remote will work with Amazon, so customers can simply tell their TV to turn on their favorite show or anything else on Amazon.

First published at 8 a.m. PT. 
Update at 10:21 a.m. PT: Clarifies the premium cable channels that aren't available on Amazon Prime Video via X1. 

The best tech Christmas gifts for 2018

See all photos

CNET's Holiday Gift Guide: The place to find the best tech gifts for 2018.

Culture: Your hub for everything from film and television to music, comics, toys and sports.