Actually, T-Mobile does several things right. Yet again, America's fourth-largest wireless carrier was ranked No. 1 by J.D. Power and Associates for its customer service. For the fifth consecutive reporting period (I'm not exactly sure what constitutes a "reporting period"), T-Mobile gets the highest rating for positive customer care experiences. It also gets the highest retail sales satisfaction for the fifth consecutive period and the highest business customer service satisfaction for the second period. As for the other carriers: Verizon Wireless places second, AT&T and Alltel tie for third, and Sprint Nextel places last.
With T-Mobile constantly taking the title, I admit this contest is beginning to get a little boring. However, I commend T-Mobile for taking the prize. I'm interested if T-Mobile customers agree. So please leave your comments below and tell me what you think.
Discuss: Clearly, T-Mobile is doing something right
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Details about Apple's 'spaceship' campus from the drone pilot who flies over it
MyithZ has one of the most popular aerial photography channels on YouTube. With the exception of revealing his identity, he is an open book as he shares with CNET's Brian Tong the drone hardware he uses to capture flyover shots of the construction of Apple's new campus, which looks remarkably like an alien craft.