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Can't access www.apple.com? Apple is working on fixing it; more info

Can't access www.apple.com? Apple is working on fixing it; more info

CNET staff
Following up on our previous report of users unable to access www.apple.com, Paul Banfield offers the following:
"I also found that I was unable to connect to the Apple home page but the problem didn't have anything to do with Open Transport. I have three Macs connected via Ethernet at my home office (all running 8.6 with Open Transport 2.03) and I use Vicomsoft SurfDoubler to share my one dial-up connection between the three. SurfDoubler has a local DNS serving/caching option which I had found to greatly speedup the loading of web pages. However, after Seybold I was no longer able to connect to the Apple home page (I also observed the attempted connection to akamaitech.net). After some experimenting I found that disabling SurfDoubler's DNS server fixed the problem (thus reverting to having my ISP resolve all DNS queries)."

This is consistent with a couple of postings in the MacFixIt Forums thread on this topic, which point to DNS as the cause. Other readers confirm that the problem extends beyond older Macs not using Open Transport. A posting by Ilene states that Apple is aware of the problem and is working on it.