<b>Symantec May virus definitions may cause startup crash

Symantec May virus definitions may cause startup crash

Several readers have reported a "segment loader" crash that occurs as the SAM Intercept extension loads at startup - but only after installing the May Definitions update.

This is similar to a problem we had reported before (and was typically solved by increasing the size of your disk cache) and that supposedly had been fixed in SAM 4.5.1. I contacted Symantec's Brian Foster about this and received the following reply:

"We had fixed the segment loader problems in 4.5.1. However, in the May defs, on Systems 7.5.0 and 7.5.1, we are running into the same problem. Users can modify the SYSZ resource to fix this (or upgrade to a later OS). Symantec will soon be releasing an Updater utility that will increase the memory footprint in the SYSZ resource."

 

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