BellSouth trials help desk service

BellSouth said on Thursday that it's trialing a new Managed Home Service to help customers install and troubleshoot their home computers.

The carrier plans to have trained technicians work with customers over the phone or at their homes to complete a range of PC services, including software installation, MP3 player and digital camera set-up, as well as system repair and virus removal. The service will be offered on a trial basis to its DSL customers in the Atlanta, Ga. area. Charges for the service will vary depending on the complexity of the problem. But the company said it won't charge customers for any unresolved issues.

 

ARTICLE DISCUSSION

Conversation powered by Livefyre

Don't Miss
Hot Products
Trending on CNET

Hot on CNET

CNET's giving away a 3D printer

Enter for a chance to win* the MakerBot Replicator 3D Printer and all the supplies you need to get started.