AT&T saves some trees

AT&T drops its lengthy bills for iPhone customers.

Apple iPhone
It's gone green Corrine Schulze/CNET Networks

AT&T has dropped its ridiculously long iPhone bills that quickly became a laughingstock of the cell phone industry. Customers with now get a summary bill that will run about three pages. Full statements will details of each phone call and data transfer will continue to be available on AT&T's Web site.

The first round of iPhone bills quickly became conversation pieces after the first batch was mailed. Because the bills detailed each time the user accessed the Internet, even if the surfing session lasted under a minute, the bills were tens of pages long. Though CNET's iPhone bill was just 13 pages (front and back) other bills ran over a hundred pages. Justine Ezarik, a Pittsburgh graphic artist, received a 300-page bill that came in a box. Yes, it came in a box. Her YouTube video, cleverly shot to the jingle of the iPhone TV commercials, made the Web rounds.

What's most puzzling about the bills is that they copiously document something for which users are not charged. Since iPhone customers have plans with unlimited Internet access, the bills were not only wasteful but also unhelpful. Fortunately, AT&T's decision to shorten the bills will be easier on customers and mail carriers alike. And it will save a few trees in the process.

About the author

Kent German leads CNET's How To coverage and is the senior managing editor of CNET Magazine. A veteran of CNET since 2003, he started in San Francisco and is now based in the London office. When not at work, he's planning his next trip to Australia, going for a run, or watching planes land at the airport (yes, really).

 

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