AT&T saves some trees

AT&T drops its lengthy bills for iPhone customers.

Apple iPhone
It's gone green Corrine Schulze/CNET Networks

AT&T has dropped its ridiculously long iPhone bills that quickly became a laughingstock of the cell phone industry. Customers with now get a summary bill that will run about three pages. Full statements will details of each phone call and data transfer will continue to be available on AT&T's Web site.

The first round of iPhone bills quickly became conversation pieces after the first batch was mailed. Because the bills detailed each time the user accessed the Internet, even if the surfing session lasted under a minute, the bills were tens of pages long. Though CNET's iPhone bill was just 13 pages (front and back) other bills ran over a hundred pages. Justine Ezarik, a Pittsburgh graphic artist, received a 300-page bill that came in a box. Yes, it came in a box. Her YouTube video, cleverly shot to the jingle of the iPhone TV commercials, made the Web rounds.

What's most puzzling about the bills is that they copiously document something for which users are not charged. Since iPhone customers have plans with unlimited Internet access, the bills were not only wasteful but also unhelpful. Fortunately, AT&T's decision to shorten the bills will be easier on customers and mail carriers alike. And it will save a few trees in the process.

About the author

Senior Managing Editor Kent German leads the CNET Reviews editors in San Francisco. A veteran of CNET since 2003, he still writes about the wireless industry and occasionally his passion for commercial aviation.

 

Join the discussion

Conversation powered by Livefyre

Show Comments Hide Comments
Latest Galleries from CNET
The best and worst quotes of 2014 (pictures)
A roomy range from LG (pictures)
This plain GE range has all of the essentials (pictures)
Sony's 'Interview' heard 'round the world (pictures)
Google Lunar XPrize: Testing Astrobotic's rover on the rocks (pictures)
CNET's 15 favorite How Tos of 2014